A New Beginning
Running a body shop was never my dream. It was however, the gateway to something much…much larger. You see, providing something for people is what brought me joy. Doing anything to put a smile on the faces of those around me is what I wanted to do. But what?
One of the skills I wanted to learn was Paintless Dent Repair. I went out to California for training to learn where I had also discovered other services such as Wheel Repair and Interior Repair. They called them SMART Repairs, Small to Medium Area Repair Technique. Interesting. Shortly thereafter I created BirdRunner Mobile Car Care, The idea was to bring these repairs to dealerships within the area. Thinking I had done something special I compiled a list of dealerships and strategically packed my 2004 Honda Civic with all the tools needed. After 2 full day of hammering the civic all across the twin tiers I made a discovery. I had ZERO sales experience and I was TERRIBLE AT IT!
I needed to learn. A LOT. After a ton of research I stumbled upon this company who would provide all training needed as well as place me into accounts to service dealerships. I struggled. Not because I couldn’t do the work, but because I had to reduce my quality of work to cater to the dealership work style. That is when I learned sales. I was able to convince my accounts why my quality was desirable and why the cost was higher. The only issue was my turn around speed was simply not there. Higher quality means slower work speed. I ended up losing an account due to this. Resulting in again hitting the road to find more accounts only this time, in a box truck. Over the next year I established many accounts, great relationships, and some very loyal customers who to this day still use my services! But it wasn’t enough.
“It Was All A Dream”
I was never a stand out student. Sports were all that kept me in school. Slacked off and slept in class. Always looked forward to the weekends so we could all get together and party. I had zero clue what I was going to do after high school. No rhyme or reason for my actions. Just living life without any real meaning other than being athletic and having fun. Do I wish I could go back and change things? NOT ONE BIT. It made me who I am. It gives me motivation to prove people wrong. It breaks the college education stigma. It provides hope to people who aren’t sure what they want to do in life. I’m now here to make the difference I’ve always wanted to make. Birdsall’s Auto Works was founded in 2018 with a new, exciting vision. One that will set the pace for the auto industry for years to come.